1. Information We Collect

We collect the following types of information:

a. Information You Provide:

• Name
• Property name
• Property location

• Email address

• Any information you voluntarily provide, such as property details, property information, or preferences.

b. Automatically Collected Information:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on our site

• Cookies and similar technologies (see our Cookie Policy for details)

2. How We Use Your Information

We use the information we collect for:

• Providing and improving our services

• Generating personalized guest letters and related materials

• Communicating with you, including responding to inquiries

• Processing payments securely

• Sending updates, promotional offers, or newsletters (with your consent)

• Analyzing website usage to improve functionality

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Trusted third parties who assist in delivering our services (e.g., email platforms).

• Legal Obligations: If required by law, court order, or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of our business.

You have the right to:

• Access and review the personal data we hold about you

• Request corrections or updates to your information

• Request deletion of your personal information, subject to legal and operational requirements

• Opt out of marketing communications at any time

To exercise your rights, contact us at privacy@guestletter.com

5. How We Protect Your Information

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data

• Secure servers and firewalls

• Regular security audits and monitoring

However, no method of transmission over the Internet is entirely secure. We encourage you to take precautions to protect your personal information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website performance.

of the UX design methodology. Given all the conclusions drawn in the personae workshop, we will project ourselves towards the production of ideal user journeys. In other words: how each persona can achieve their goal.

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child’s information has been provided to us, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

9. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this statement periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Statement, please contact us:

• Email: privacy@guestletter.com

• Address: Zandloper 11, 1731LM, Winkel, The Netherlands